Functional and technical training across the Dynamics 365 suite — covering Sales, Customer Service, Finance, and Power Platform with practical, exam-focused content taught by active D365 practitioners.
Our Dynamics 365 Training program covers the full Microsoft business application suite — from CRM and ERP to Power Platform. Whether you're a business user, functional consultant, or administrator, we have a track that builds your skills from foundation to certification-ready using real scenarios drawn from actual client implementations.
Our instructors are active practitioners — certified professionals who use these technologies on real client engagements. You'll learn what actually matters in enterprise environments, not just what's in an exam guide.
Request Full Curriculum →A structured, practical curriculum built around real enterprise use cases — not just exam topics.
Overview of the D365 suite — understanding the apps, Dataverse, and how they connect across business functions including CRM and ERP.
Implementing and configuring D365 Sales — leads, opportunities, pipeline management, AI insights, and Outlook and Teams integration.
Case management, SLA configuration, omnichannel routing, Field Service scheduling, and mobile workforce application setup.
General ledger, accounts payable and receivable, budgeting, fixed assets, and financial reporting in Dynamics 365 Finance.
Introduction to Power Apps, Power Automate, Power BI, and Copilot Studio — the low-code layer built on Microsoft Dataverse.
Building Power Apps, designing automation flows with Power Automate, and connecting to business data using Dataverse and connectors.
Business applications overview certification.
MB-910Configuring and extending Dynamics 365 Sales.
MB-210Introduction to the low-code platform.
PL-900Building solutions on Power Platform.
PL-200Instructor-led online sessions with live Q&A and hands-on labs.
On-site at your offices or at our training facilities across the US.
Private cohorts for teams of 5+ with customized scheduling and content.
Recorded sessions and lab access available 24/7 for flexible learning.
Contact us to discuss enrollment, corporate group pricing, or a custom curriculum tailored to your team's current skill level and certification goals.